Terms and Conditions
These Terms and Conditions apply to all purchases made through the website of Sara & Richard London and can be contacted via info@sararichardlondon.com.
1. Applicability
By placing an order, you agree to these terms and conditions.
2. Product Information
We make every effort to ensure that our products are described accurately and up-to-date. However, typographical errors or inaccuracies may occur.
3. Ordering and Payment
Orders will be processed after receiving full payment. The available payment methods may vary depending on your location. Customers should verify which payment methods are available for their specific location.
4. Processing and Delivery
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Processing Time: 1-3 business days
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Shipping Time: 3-7 business days (depending on location)
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Shipping is directly handled by our supplier located in China
5. Returns and Cancellations
Please refer to our separate Return Policy for all the terms regarding returns and cancellations.
6. Liability
We are not responsible for loss or damage during shipping if the tracking shows that the package has been delivered to the address provided. Always check the provided address carefully before confirming your order.
7. Intellectual Property
All content on the website (including texts, photos, logos) is the property of Sara & Richard London and may not be used without our permission.
8. Complaints Procedure
Complaints can be submitted in writing via info@sararichardlondon.com. We strive to respond within 5 business days.
9. Applicable Law
These terms and conditions are governed by the laws of the UK