Privacy Policy

This Privacy Policy applies to the services of Sara & Richard London and can be contacted by info@sararichardlondon.com We respect the privacy of our customers and ensure that the personal information you provide to us is treated confidentially.

Collected Data

We collect personal data that you provide to us when placing an order or creating an account, such as:

  • Full Name

  • Address Details

  • Email Address

  • Phone Number

  • Payment Information

  • IP Address and Device Information

  • Activities on our Website

This data is essential for processing your orders and ensuring that your experience with us is as smooth as possible.

Purposes of Data Processing

We use your data for the following purposes:

  • Processing and shipping orders – Your personal information is used to fulfill and manage your orders accurately.

  • Providing customer service and support – We ensure you receive the necessary help if you have any issues or questions regarding your orders.

  • Sending updates and relevant information – This may include notifications about promotions, order updates, and other important communications.

  • Improving our services and website – Your data helps us optimize your shopping experience and website functionality.

We will never misuse your data and will only use it in a manner consistent with these purposes.

Sharing Data with Third Parties

Your data will only be shared with third parties when necessary for the execution of our services (such as payment providers or shipping services), or when legally required to do so.

We ensure that any third parties we work with adhere to the same high standards of data privacy and security that we follow.

Data Retention Period

Your data will be stored no longer than necessary for the purpose it was collected for, or as required by law.

Cookies

Our website uses cookies to improve functionality, analyze visitor behavior, and support marketing purposes. You can adjust your cookie preferences via your browser settings. Please note that blocking certain cookies may impact the functionality of the website.

Your Rights

You have the right to:

  • Access your personal data – You can request to view the information we hold about you.

  • Correct your personal data – If any of the information is inaccurate, you can request to have it corrected.

  • Delete your personal data – You can request the deletion of your personal data, subject to legal constraints.

  • Object to data processing – You have the right to object to the processing of your data, including for marketing purposes.

  • Request data portability – You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us via info@sararichardlondon.com

Contact Information

For any questions or comments regarding this Privacy Policy, please reach out to us at:

  • Company Name: Sara & Richard London

  • Email: info@sararichardlondon.com