Shipping and Delivery
At Sara & Richard London, we aim to deliver your order as quickly and accurately as possible. Below is all the relevant information about our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with tracking details.
Delivery Time
The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery may experience delays during busy periods or due to customs procedures.
Shipping Method and Origin
All orders are shipped directly from our supplier located in China. As a result, customs duties may apply depending on the destination country.
Shipping Costs
Shipping costs will be shown at checkout. These costs depend on the weight of the order, the destination, and the selected shipping method.
Payment Methods
We accept payments via credit card, Apple Pay, Shop Pay, and Google Pay only. Please ensure that the payment method is available and correctly selected before completing your order.
Responsibility for Shipping
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If tracking information indicates that the package has been delivered, the responsibility lies with the customer.
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Please carefully check your address; errors must be reported within 24 hours of placing the order.
For any shipping-related inquiries, you can contact us at:
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Email: info@sararichardlondon.com